FAQs

If you're visiting Mauritius, you can drive with a valid foreign or international driving license until it expires. The license should be in English or French; if not, it’s recommended to carry an official translation. Make sure your license is up-to-date and covers the type of vehicle you intend to rent or drive, so you can enjoy a smooth and worry-free driving experience.

Booking with SSM Car Rental is quick and simple. Just fill out our easy-to-use booking form with your details, including your preferred vehicle, rental dates, and any special requests. Once we receive your form, our team will get back to you as soon as possible to confirm availability and finalize the booking. It’s a hassle-free process designed to get you on the road without delay!

At SSM Car Rental, we offer free delivery and collection of your rental vehicle for your convenience. Whether you're at the airport, your hotel, or another location in Mauritius, we’ll bring the car to you at the start of your rental and pick it up when your rental period ends. Just let us know your preferred time and place, and we’ll handle the rest, ensuring a smooth and hassle-free experience.

For your convenience, we require full payment when you collect your rental vehicle. Once you’ve taken the car, all rental fees must be settled in full, ensuring a smooth and efficient process for your trip.

We accept payments in cash or via bank transfer for your convenience. No deposit is required upfront, and the full rental amount is payable upon vehicle collection. Please note that cancellations made within 24 hours of the rental start date may incur a cancellation fee. We pride ourselves on having no hidden fees, ensuring a transparent and straightforward payment process.

All vehicles rented through SSM Car Rental come with comprehensive insurance coverage, ensuring protection for both the driver and the vehicle. This includes coverage for third-party liability, personal injury, and damage to the rental vehicle. However, in the event of an accident, an excess fee may apply depending on the nature of the damage. It's important to follow the local traffic laws and report any accidents immediately to ensure smooth processing of any claims. Additional insurance options may be available upon request.

In the event of an accident or breakdown, your safety is our priority. If you're involved in an accident, please contact SSM Car Rental immediately. All our vehicles come with comprehensive insurance for your peace of mind. For breakdowns, we provide 24-hour roadside assistance anywhere in Mauritius. Simply call our support team, and we’ll arrange for help or a replacement vehicle to get you back on the road as quickly as possible.

At SSM Car Rental, we’re dedicated to making your driving experience in Mauritius as smooth and enjoyable as possible. If you have questions about driving routes, local attractions, or road conditions, our friendly support team is just a call away. We also provide helpful tips on local traffic laws and driving etiquette to ensure a safe and stress-free journey. Whether you're a first-time visitor or a returning traveler, we're here to support you every step of the way

We understand that plans can change. At SSM Car Rental, we offer a flexible cancellation policy to accommodate your needs. Cancellations made at least 24 hours before your scheduled rental start time are fully refundable. However, if you cancel within 24 hours of your rental period, a cancellation fee may apply. To cancel your booking, simply contact our support team with your reservation details, and we will guide you through the process. We aim to make your rental experience as smooth as possible, even in the event of changes to your plans.